Terms and Conditions - Tom Browns

Customer Services: 01332 202373

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Free Delivery on All UK Orders over £150


Terms and Conditions

Welcome to the Tom Browns website. Please read through these terms and conditions carefully before placing your order. By accessing this website and/or placing an order you agree to be bound by the terms and conditions set out below.

Before placing an order, if you have any queries relating to these terms and conditions or any queries relating to your order, please email our customer service team at info@tombrowns.uk.com.

We are completely dedicated to your total satisfaction and would welcome any feedback or suggested improvements to our site and/or our customer service. If you have any suggestions or comments, please email us at info@tombrowns.uk.com.

Our shop details are:
Tom Browns
54 Sadler Gate
Tel: 01332 202373
Email: info@tombrowns.uk.com

We reserve the right to change these terms and conditions without notice. Changes only apply to subsequent orders received.

Making a purchase

Making a purchase could not be easier. Just browse our catalogue and click on any items you wish to buy and add them to the shopping cart. After you have finished your selection, just click "CHECKOUT" and you will be asked for a few details that we need to process the order.

We accept Visa, Mastercard, Delta, JCB, Switch Meastro and Electron.

Product Representation

We have made every effort to display as accurately as possible the colours of our product that appear on our website. However, as the actual colours you see will depend on the specifications of your monitor, we cannot guarentee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible.


We reserve the right to refuse any order placed on this website. Non-acceptance of an order may occur due to one or more of the following factors:

  • The product requested is out of stock.
  • We are unable to obtain authorisation of payment.
  • We identify an error within the product description (including price or promotion).

We reserve the right to reject any offer of purchase by you, at any time.


Ownership of goods does not transfer until payment is made and accepted in full, but receipt of goods transfers responsibility for insurance to the customer.

Transit damages or shortages must be reported within 48 hours.